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How we handle the personal data you provide, what we use it for, and the rights you can exercise at any time.
Last updated: 31 August 2026
We only process the data you voluntarily provide when you contact us: usually your name, your email address and whatever information you choose to include in your message. We do not collect special categories of data and we do not carry out profiling.
It is worth explaining how the contact form on this site works: it does not send your information to any server of ours. When you click "Send message", your own email program opens with the text already drafted, so you send it yourself from your own account. Your data only reaches us once that email is sent, and it travels through your own email provider.
We process the data in order to answer your enquiry, prepare any proposal or quotation you request, and maintain the contact needed while a project is under way.
If your enquiry does not lead to a professional relationship, we keep the data for as long as needed to deal with it and, thereafter, for the period during which liabilities could arise. If a commission is agreed, the data is kept for the duration of the relationship and, once ended, for the statutory limitation periods applicable to technical, tax and accounting records.
We do not sell or transfer your data to third parties for commercial purposes. It may only be accessed by providers acting as processors on our behalf — web hosting and email — under contracts guaranteeing confidentiality, and by public authorities, professional associations or certification bodies where legally required or necessary to process the project.
As a rule we do not carry out international data transfers. Should any technology provider be located outside the European Economic Area, the transfer would rely on an adequacy decision of the European Commission or on the standard contractual clauses provided for in the GDPR. The map on the Contact page, which loads only if you allow it, involves a connection to Google (see our Cookie policy).
You may exercise the following rights at any time by writing to info@ingeteo.com, stating the right you wish to exercise and enclosing a document proving your identity:
We will respond within one month at the latest. If you believe your request has not been handled properly, you may lodge a complaint with the Spanish Data Protection Agency (aepd.es), the competent supervisory authority.
We apply appropriate technical and organisational measures to protect your data against loss, unauthorised access or improper processing, taking into account the state of the art and the risks involved in the processing.
We may update this policy to reflect regulatory changes or new services. The version in force will always be the one published on this page, showing its update date.